Returns & Refund Policy

1. 7-Day Return Policy

At Sri Vari Silks, we value the satisfaction of our customers. We offer a **7-day return policy**, which means you have 7 days after receiving your item to request a return or exchange.

2. Conditions for Returns

To be eligible for a return, your item must be in the same condition that you received it:

• It must be unworn, unused, and unwashed.
• It must have all original tags, labels, and foldings intact.
• It must be returned in the original packaging.
• You must present the proof of purchase or invoice.

3. Non-Returnable Items

Certain types of items cannot be returned or exchanged due to hygiene and customization reasons:

• Customized or tailored apparel (e.g. customized blouses or dhotis).
• Innerwear items (including Men's, Women's, and Kids' innerwear) for hygiene reasons.
• Items purchased during clearance sales or wholesale bundle promotional events.

4. Return & Exchange Process

To initiate a return or exchange, please contact us at **srivaarisilks1@gmail.com** or call us at **+91 70104 51780**. If your return is accepted, we will coordinate the return pickup via our shipping network or ask you to send the package back. Items sent back to us without first requesting a return will not be accepted.

5. Refund Timeline

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and the credit will automatically be applied to your original method of payment (handled via Razorpay secure processing) within **5-7 business days**.